Privacy Policy

What this policy covers

We, Cessnock City Council, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.

 PRIVACY NOTICE
Council is committed to safeguarding the privacy of individuals and handling of personal information in accordance with the Privacy and Personal Information Act 1998 (NSW) and Information Privacy Principles, the Health Records and Information Privacy Act 2002 (NSW) and Health Privacy Principles, and any subordinate legislation.
 PurposeThe information on this platform is being collected for the purpose of involving and informing the community in council decision making. The information collected will be used for the purpose outlined, related administrative functions, compliance and complaint handling, internal auditing, and in accordance with Council's Privacy Management Plan and Privacy Statement which can be found on Council's website. 
Intended Recipients Officers of Council
Supply The supply of information is voluntary.
Consequence of non-provision

 If you do not supply the information, in some instances it may restrict us from being able to utilise the feedback, and contacting you to provide updates in regards to council projects.

Storage and Security

Your personal information will be kept in Council's Information Management System in accordance with the relevant legislation. Council's address is 62-78 Vincent Street CESSNOCK NSW 2325.

AccessYou may access, correct or update your personal information by visiting Council’s website, contacting Council's Privacy Contact Officer on 4993 4100 or by sending an email to council@cessnock.nsw.gov.au.
If you want to know more about Council's obligations regarding your personal information or what rights you have, contact the Information and Privacy Commission or visit their website ipc.nsw.gov.au.


Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find more information about your privacy rights at the Privacy Commissioner's web site: http://www.oaic.gov.au.

The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. Click this link for the Privacy Policy governing their service.

What personal information we collect

Profile Information

We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.

Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.

Engagement Information

The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

How we use the information we collect

We collect this information in order to:

  • analyse and interpret it to help meet our objectives and obligations;
  • communicate information to you about engagement opportunities, events and other initiatives; and
  • respond to enquiries and otherwise engage with stakeholders.


External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.

Security

While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:

  • to access your personal data and to rectify any inaccuracies within that personal data;
  • to request for the erasure of your personal data residing with us;
  • to request your personal data in portable, machine-readable format; and
  • to withdraw your consent to our processing of their personal data.


If you wish to contact us to with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

Contact Us

For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on together@cessnock.nsw.gov.au